Contact

 

Mailing Address

Cobalt Credit Union
7148 Towne Center Parkway
Papillion, NE 68046

Phone Numbers

Local Area Contact Center
402.292.8000 
M-F 8:00am-5pm, Sat 8am-Noon

Toll Free
800.228.0392

CU By Phone
402.291.2200

CU By Phone Toll Free
800.722.2390

ITM & Video Banking Hours (link at right or download app) 
M-F 8am-6pm, Sat 9am-3pm, Sun 11am-3pm

Fax
402.829.7155

Report a Lost or Stolen Debit Card after hours
800.554.8969

Report a Lost or Stolen Credit Card after hours
855.222.2130
 

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Loan Solutions Email Contact Support

Due to unprecedented call volumes please utilize the following additional email solutions for assistance.
You will receive a response from a Cobalt team member within 24 hours.

 

COLLECTIONS
For assistance with a delinquent payment or payment concerns on your existing Cobalt loan: collections@cobaltcu.com

AUTO TITLES/PAYOFFS
For questions regarding your auto title or auto loan payoffs:  titles@cobaltcu.com

AUTO SOLUTIONS
For questions regarding your auto insurance policy:  insurance@cobaltcu.com

MORTGAGE LOANS
For assistance with a First Mortgage Loan in which you make payments to Cobalt Credit Union:  
mortgageservicing@cobaltcu.com

CONSUMER LOANS
For questions regarding your Cobalt Credit Card, Home Equity Loan, Personal Loan or Auto Loan:  directlending@cobaltcu.com