Virtual Teller

A Face-to-Face Experience.

Cobalt Credit Union is introducing a new way to do your ATM banking. Virtual Teller provides face-to-face assistance from a knowledgeable Cobalt Credit Union representative using live video technology. All the convenience of an ATM with the personal service of a live teller - which makes these machines ITMs or Interactive Teller Machines.

NEW - Test the Machine In Person!

For the next few months we will rotate an ITM at various traditional branch lobby locations. This will give you a better understanding of how they work and familiarize you with the many useful functions they offer. Stop by and give it a try!

The traveling ITM will be on display at the following Cobalt Credit Union branch on the dates listed:

May 29th - June 18th: Maple - 17020 Evans Plaza | Omaha, NE 68116
June 18th - July 9th: Millard - 15325 Weir St. | Omaha, NE 68137
July 9th - July 30th: Papillion - 1216 N. Washington St. | Papillion, NE 68046
July 30th - August 20th: Bellevue - 11515 S. 39th St. | Bellevue, NE 68123

Tutorial

Press play below to watch a tutorial video explaining the features of Virtual Teller. (Click on the frame icon to view full screen.)

Easy and personal, the way banking should be.

With Virtual Teller, you can do more than just withdraw cash and make deposits. You can connect with a teller right from a Virtual Teller machine, allowing you to get your banking done more quickly. And if you show proper ID, you don’t even need your ATM card. Plus you can do more of your other everyday banking, including:

  • Make deposits
  • Make withdrawals
  • Cash checks
  • Transfer funds
  • Make loan payments
  • Receive balance information
  • Loan Payoffs
  • Address Changes

Virtual Teller Locations

Virtual Teller ATM technology is available at the following locations:

Bellevue - 2204 Longo Dr.
Bellevue - 11515 S. 39th St.
Council Bluffs - 1712 Madison Ave.
Omaha - 3161 Ames Ave.
Omaha - 15325 Weir St.
Omaha - 17020 Evans Plaza
Omaha - 310 South 10th St.
Omaha (Inside HyVee) - 7910 Cass St.
Papillion - 1216 N. Washington St.
Papillion (Inside HyVee) - 11650 S. 73rd St.
Plattsmouth - 219 S. 23rd St.

Frequently Asked Questions

If you have questions about using Virtual Teller, please visit our FAQs page.